Thank you for visiting www.abstractnaked.com. We are committed to ensuring that you are satisfied with your purchase. If you are not satisfied with your order, please read the refund terms below carefully to understand our refund policy.
Refund Application Conditions
Item Condition: To ensure a smooth refund, the item you are applying for a refund must be in new, unused condition and must include the original packaging and all tags and accessories.
Application Time: Please submit a refund application within 7 days of receiving the item. If you fail to apply after the deadline, you will not be able to receive a refund.
Refund Process
Application for a refund: Please contact our customer service team at the following methods and provide your order number and the reason for the refund:
Email: cloudspire@abstractnaked.com
Company: KULT INTERIER INTERIOR SOLUTIONS
Address: Cesta v Gorice 34A, 1000 Ljubljana, Slovenia
Tel: +386 591 49270
Returns: Our customer service will provide you with a return address and specific return instructions. You need to send the item back as instructed and ensure that the item is intact during transportation.
Refund Processing: Once we receive the returned item and confirm its condition, we will process the refund within 3 business days.
Refund Method
Refunds will be processed in the same way as you originally paid. Please note that it may take additional time for your bank to process a refund, depending on the payment method you used.
Refund Fees
If you apply for a refund for personal reasons (such as dislike, wrong size, etc.), you will be responsible for the return shipping fee. If there is a problem with the quality of the product, the shipping fee will be borne by us.
Our Return Policy
Special Cases
If the product you received is damaged, missing accessories, or the wrong product was sent, please contact us within 48 hours after receiving the product. We will guide you to handle it and provide you with a replacement or refund service.
Special products (such as customized products, etc.) may not be subject to the refund policy. Please check the instructions on the product page when purchasing.
Changes to Terms
We reserve the right to update or modify these refund terms at any time. The modified terms will be posted on this page and will take effect from the date of posting. Please check regularly to ensure that you are aware of the latest terms.
If you have any questions or need to apply for a refund, please feel free to contact us
Thank you for your support of www.abstractnaked.com and wish you a happy shopping!
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